Roanoke has several Facebook groups for prospective students and a very active group for accepted students. We have current students help answer questions in these groups. Lately, there have been lots of questions and my intern was spending lots of time writing lengthy replies.
So, we decided to do video responses to their questions. We ordered a basic webcam and voila, problem solved. Now my intern just replies via video directly within Facebook and while time saving for us, it’s a very cool and personal touch for the prospective student. We’ve gotten rave reviews from the recipients.
And, the best part, this was my intern’s idea. I love her.